Privacy Policy
Welcome to DesiHealth! We value the trust you place in us when you shop with us at www.desihealth.in to purchase gym, fitness, and health-related products. This Privacy Policy explains how we collect, use, and protect your personal information.
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
When you use our Website and services, we may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping and billing address, and other details provided during registration or checkout.
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Payment Information: Payment card details, UPI, bank details, etc. (processed securely by our payment gateway partners such as Razorpay and Cashfree — we do not store your sensitive payment details).
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Usage Information: Device type, IP address, browser type, and activity on our Website to improve your user experience.
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Order & Support Data: Purchase history, support interactions, and preferences related to our fitness products.
2. How We Use Your Information
We may use the collected information for:
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Processing and delivering your orders.
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Providing customer support and resolving queries.
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Processing payments securely through Razorpay and Cashfree.
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Sending important updates, order confirmations, and promotional offers.
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Improving our Website, products, and services.
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Complying with legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information.
Information may be shared with trusted third parties only to the extent required (e.g., payment gateways, shipping/courier partners, hosting providers, customer support tools).
We may disclose information if required by law, regulation, or legal process.
4. Payment Security
We use Cashfree as our payment processing partners. All transactions are encrypted and processed through secure payment gateways. We do not store your payment card, UPI, or banking details on our servers.
For more details, please also read our Terms & Conditions and Return & Refund Policy.
5. Cookies & Tracking
Our Website may use cookies and similar technologies to enhance your browsing experience, track usage patterns, and provide personalized services. You can manage cookies through your browser settings.
6. Data Protection
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Opt out of marketing emails.
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Request details of the information we hold about you.
To exercise these rights, contact us at support@desihealth.in
8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here with the updated date. Continued use of our Website indicates your acceptance of these changes.
Contact Us
For any questions regarding this Privacy Policy, please contact us:
📧 Email: support@desihealth.in
📞 Phone: +91 8108604713
🏢 Address: LBS Marg, Vikhroli West, Mumbai – 400083